Digital Accessibility Statement

Last Updated: January 29, 2026

The Mediation Centers of Hawai`i ("MCH") is committed to providing an accessible experience to our customers and the public, regardless of background, nationality, race, ethnicity, gender, gender identity, sexual orientation, disability status, veteran status, or other similarly protected characteristics. This MCH Digital Accessibility Statement concerns our commitment to providing access to persons with disabilities.

Please contact your local mediation center, to learn more about accessibility support services at MCH.

Reasonable Accommodations

Individuals who need a reasonable accommodation to access MCH’s services and information should contact your local mediation center to provide information about the nature of the requested accommodation. Requesters must include contact information such as an email address or telephone number at which they can be reached. Depending on the nature of the request, MCH may need sufficient notice to provide a reasonable accommodation.

Online Accessibility

MCH strives to provide an accessible digital experience for our users.

The Web Content Accessibility Guidelines (WCAG) defines requirements for website providers to improve online accessibility for people with disabilities. MCH has voluntarily undertaken efforts to comply with, and in some cases exceed, Level AA of the latest version of WCAG guidelines, and employs formal accessibility quality assurance methods to ensure accessibility of MCH’s digital platform.

Our efforts to improve online accessibility are ongoing. In the event that a user with a disability experiences accessibility issues with our website or mobile application, please notify us by contacting your local mediation center. In your communication to us, please specify the nature of the accessibility difficulty, including the web address or mobile application that may have presented an accessibility challenge.

Third-Party Websites and Elements

MCH's website may contain sections or links to webpages that are hosted or controlled/powered by third parties, or engage third party plugins or services. WCAG compliance for these sections will be controlled by these third party providers, not by MCH. MCH does not make representations with regard to the accessibility of third-party websites and may not be able to remediate accessibility barriers on such websites. However, MCH continually works to identify and adopt more accessible alternatives to such sections and sites wherever feasible.

Feedback

We are always working to ensure that our products and services are accessible to all users, visitors and the public, including individuals with disabilities. If you have an idea or question about accessibility support services at MCH, please contact your local mediation center.